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Can SoftSearch help me find software for my business?
Absolutely. Take a look through the software available in
our store, we have a wide variety of solutions available
to fit your needs. Browse through our categories, or do a quick keyword search of the
store.
If you cannot find what you need in our store, fill out a
Search Request Form and
let us know what you are looking for - either the name of an
application you need, or the features that you need the software
to have. We will look through our full catalog of over 64,000
software products and let you know what is available. And then
we can arrange the purchase and delivery of the chosen software
directly to you.
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I can't find the software I am looking for, what do I do?
If you can't find what you are looking for in our software
store, take a few minutes to fill out a Search
Request Form telling us what you need. We will search through
our catalog of over 64,000 software products and let you know
what is available. We only need a software product name, or
description of what you need the software to do, to get started.
Once we have found the software that you have requested we can
arrange the purchase and delivery of the product directly to
you. If you have any questions about how our Search Request
Form works, please email us at
service@softsearch.com.
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I already know the name of the software application that I want to buy, how do I get more information?
If you already know the name of the software application that
you are interested in purchasing, and you can't find it in our
store, just fill out a Search
Request From and let us know what you are looking for. We
will then contact you with details about purchasing the requested
software.
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What happens when I submit a Search Request Form?
Once we have received your completed Search Request Form we
will search through our catalog of over 64,000 software products
to find the right application(s) for your needs. Once we have
successfully found the software, we will either email or phone
you with the results (you can specify how you would like to
be contacted when you fill out the Search Request Form).
Your results will include:
- the product name(s) - if you did not provide a product name
and we found software for you based on the features that you
need it to have, we will usually find between 4 and 8 products
(your results may vary depending on the nature of the features
that you need the software to have)
- the product publisher name
- a description of each product
- product system requirements
- any pricing information that is available
Once you have decided which product is right for you, we can
help you purchase the product and have it delivered directly
to you. Some of the software that we find for people is more
complicated in nature and may require integration or customization
work to make it the best solution for you. In these cases, it
might make more sense for you to talk directly to the publisher
of the software application. If this is the case for any of
the software applications that you are interested in, we will
ask you how you would prefer to handle this situation.
The information that you provide in the Search Request Form
is used to help us find the right software solution(s) for you
and then to get that information back to you. Your information
will not be sold to any third parties or released in any other
way without your prior consent.
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Is there a fee for submitting a Search Request From?
No, it is free to submit a Search Request Form to SoftSearch.
Of course, if you decide to purchase one of the software applications
that we helped you find, you will need to pay for the product,
any applicable taxes, and shipping and handling charges.
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How do I buy one of the software applications that SoftSearch found for me?
If you are interested in purchasing one of the software applications
that you found through SoftSearch, just purchase online from the SoftSearch store, give us a call at 1-800-667-6503/604-681-0516 or email us at sales@softsearch.com and let us know the name of the product. We will have the product
delivered directly to you. In some cases customization or integration
may be required, and we can help you arrange this as well.
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How long will it take me to get a response after I fill out a Search Request Form?
That depends on the type of request that you have made. Requests
to find software information based on required features take longer
to process than requests to find software information based on
the product name. Generally we try to have results back to you
within 3 business days if you provided a software product name,
and within 1 week if we are searching for software based on a
feature set.
On the Search Request Form
we ask you to tell us how quickly you need to buy a software solution
(in the next 2 weeks, within 1 month, within 2 months, or within
3 months) to help us make sure that you get the information and
the software that you need in a timely manner. If your request
is going to take longer than usual to process, or if there are
any unforeseen delays, we will let you know.
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After I submit a Search Request Form, how many applications will SoftSearch tell me about?
If you have submitted a Search
Request Form asking us to find software applications based
on a feature set, we will usually find between 4 and 8 applications
that look like they will be suitable. Depending on the nature
of your request, we may find more or fewer products that look
like they will do what you need. There may be some cases where,
for whatever reason, we cannot find anything that looks like it
will meet your needs. In these cases we will contact you to let
you know, and to discuss the available options.
If you have provided us with a software product name, we will
send you information on that one product. If it is the case that
there are multiple products with the same name, we will send you
information on all of them so that you can pick the one that is
right for you.
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What happens if there aren't any packages that meet my needs?
If we cannot find a software solution that meets your requirements,
we will contact you and let you know. It may be a matter of re-evaluating
your original criteria and trying again, or choosing a near-match
product that can be customized to be the perfect solution for
your business.
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